About

Who we are

Tenachin is Africa’s first multilingual, full-spectrum telehealth platform, founded by doctors, programmers, and public health experts. We bridge the gap between skilled professionals and underserved communities by combining cutting-edge technology with top-tier specialists from Ethiopia and worldwide.

  • Launched in Ethiopia. Built for Africa.
  • 24/7. In your language. On your terms.
  • This is the future of care. Welcome to Tenachin.

Available 24/7 via phone, Tenachin’s trusted multidisciplinary team provides seamless, patient-centered care—from urgent and chronic disease management to mental health, prescription refills, tele-ICU, tele-anesthesia, maternal care, and home-based digital monitoring—through secure, easy-to-use digital platforms tailored to your needs.

To provide safe, affordable, and expert-led healthcare for all—by harnessing digital innovation that is locally grounded, culturally appropriate, and scalable across low-resource settings.

A continent where no life is lost due to distance, poverty, or lack of a health worker—by building a future where quality care reaches every person, everywhere.

To provide safe, affordable, and expert-led healthcare for all—by harnessing digital innovation that is locally grounded, culturally appropriate, and scalable across low-resource settings.

  • Equity – We prioritize the underserved, ensuring care is accessible regardless of geography, income, or language.
  • Innovation – We use technology not for its novelty, but for solving real-world healthcare barriers.
  • Ethics – We uphold patient dignity, confidentiality, and clinical excellence in every interaction.
  • Empowerment – We train and support frontline workers and patients to take control of their health.
  • Impact – We measure success not by downloads, but by lives improved, systems strengthened, and communities served.

Tenachin is the first full-spectrum, multilingual telehealth platform tailored to Sub-Saharan Africa. Designed by Ethiopian doctors and public health leaders, it delivers safe, affordable, and high-quality care—anytime, anywhere. Our services are culturally adapted, patient-centered, and accessible via app, phone, or SMS. Backed by renowned specialists, we offer compassionate, respectful, and accurate care across all settings. Tenachin breaks barriers of distance, cost, and language while integrating with existing health systems. With a deep understanding of Africa’s healthcare realities, we ensure efficiency, trust, and sustainable impact—bringing expert-led digital care to communities that need it most.

Download Tenachin

Tenachin is the first full-spectrum telehealth platform tailored to Sub-Saharan Africa. Designed by Ethiopian doctors and public health leaders, it delivers safe, affordable, and high-quality care—anytime, anywhere. Our services are culturally adapted, patient-centered, and accessible via app, phone, or SMS. Backed by renowned specialists, we offer compassionate, respectful, and accurate care across all settings. Tenachin breaks barriers of distance, cost, and language while integrating with existing health systems. With a deep understanding of Africa’s healthcare realities, we ensure efficiency, trust, and sustainable impact—bringing expert-led digital care to communities that need it most.

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Services

What we do offer

General & Specialist Consultations

Diagnosis, follow-up, and second opinions across medical fields

Mental Health & Counseling

Psychiatric care, emotional support, marriage & addiction counseling

Emergency & Tele-ICU Services

Real-time triage, critical care, and provider support

Pre- & Postoperative Care

Surgical risk evaluation and recovery monitoring

Tele-Lab & ePrescriptions

Digital labs, medication orders, and refill support

Chronic Disease Management

Follow-up for diabetes, hypertension, asthma, HIV, etc.

Palliative & Elderly Care

End-of-life, cancer, and aging support at home

Lifestyle Medicine & Nutrition

Diet, exercise, weight loss, and smoking cessation

Hotline & SMS Services

Health triage, reminders, and advice via SMS or call

Maternal & Child Health

ANC, PNC, immunization tracking, and newborn care

Adolescent & Youth Health

Reproductive health, mental health, and peer education

Health Education & Coaching

Disease awareness and preventive health education

Public Health Campaigns

Vaccination, nutrition, school health, and emergency outreach

Digital Training for Providers

CPD courses, telemedicine skills, and virtual simulation

Remote Monitoring Tools

Vitals tracking, wearables, and AI-assisted triage

Data & System Integration

EMR linking, insurance, surveillance, and referral support

How It Works – Simple, Fast, Inclusive

Tenachin is built for everyone—urban or rural, with or without internet—accessible through app, call, or SMS in multiple languages.

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Step 1: Get Started

  • Mobile App (iOS/Android) for full access
  • Call Center for voice-based help
  • SMS Gateway for low-tech users
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Step 2: Share Your Concern

Briefly describe your symptoms, condition, or upload a referral if available. You can also request a specific specialist or service.

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Step 3: Get Connected

You’ll be matched with a certified general practitioner or specialist/subspecialist within minutes—either by video, voice call, or text depending on your access and preference.

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Step 4: Receive Care

  • Digital prescription
  • Lab request (if needed)
  • Follow-up instructions or referral
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Step 5: Make Payment

  • Mobile money
  • Health insurance
  • Voucher or partner coverage (for supported users)
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Response Time Guarantee

  • Emergencies: Under 10 minutes
  • General cases: Within 30 minutes

Testimonials

What they are saying about us

W/o Almaz, 23, Gojam

Urogynecology Surgery Patient

After my pelvic surgery in Addis Ababa, Tenachin helped me stay in touch with my surgeon and nurses from home. They monitored my wound, pain, vital signs, and even reminded me about pelvic floor therapy. I felt supported every step of the way—without having to travel back and forth during a time of road conflict and insecurity. It saved me from risking dangerous trips and helped my family avoid losing workdays. Tenachin brought hospital-level follow-up to my home, safely and with dignity.

W/rt . Hilina

Nurse Anesthetist, Addis Ababa

Tenachin has changed the game for us. We use its perioperative checklists, real-time ICU guidance, and live video consults with senior anesthesiologists. It’s like having a world-class perioperative team in your pocket. With their help, we’ve managed to stabilize and rescue several high-risk surgical patients who would’ve otherwise had poor outcomes. It gives me confidence, it strengthens teamwork, and most of all—it saves lives.

W/ro KIDIJA, 47, Adama

Cardiac & Chronic Back Pain Management

After my heart condition was diagnosed and I started getting severe back pain from long-standing stress and limited mobility, Tenachin became my lifeline. Their cardiologist guided my treatment plan while their pain management team helped me manage my back pain with targeted advice, safe medications, and posture therapy—all from a distance. I didn’t have to travel far or wait in line. I could ask questions through the app, get reminders for my heart medications, and even receive daily wellness tips. I felt supported, cared for, and treated with humanity—not just as a patient, but as a whole person. Tenachin brought healing into my home, and into my life.

Ato. Tesfaye, 38, Assossa

Pediatric Surgery Referral

My son had frequent stomach pain that worried us for months. We didn’t know which doctor to see or if it was serious. Through Tenachin, we got connected to a pediatric surgeon quickly. After thorough evaluation, surgery was recommended and done safely. Now, my son is healthy and happy again. Tenachin made all the difference—they guided us every step, helped us avoid delays, and gave us hope when we were scared.

Dr. Finot, OB/GYN

Urogynecology Subspecialist

Through Tenachin, I consult rural clinics, counsel patients, and provide postoperative support. Patients with prolapse or incontinence finally get discreet, dignified care—even from afar.

Nurse Abdela

ICU Nurse, Afar

A 20-year-old man was brought to our facility after a severe road traffic accident. He needed emergency intubation and advanced ICU care, but we were short on resources and specialist support. Through Tenachin, I immediately connected with an expert anesthesiologist and ICU specialist. They guided me step-by-step—from intubation, sedation, to ventilation settings and hemodynamic support. The young man survived and recovered. Tenachin was like having a full critical care team in my hands, even in remote Afar. It saved a life.

Frequently Asked Questions

Frequently Asked Questions

Tenachin is Ethiopia’s first all-in-one digital healthcare platform. We connect patients to doctors—general doctors, specialists, subspecialists, and allied health professionals—via video, voice, and text. You get trusted, professional medical care anywhere, anytime, without traveling or waiting.

We offer a wide range of services including:
General & Specialist medical Consultations
Emergency & ICU Teleconsultation
Mental Health & Counseling
Maternal, Neonatal & Child Health
Chronic Disease Management
e-Prescriptions & Lab/Radiology Referrals
Perioperative care, Pain Management & Follow-up Care
CPD, CME, and Health Education for Professionals
Refill Prescriptions

You can access Tenachin through:
Our mobile app (Android/iOS)
Short code SMS services
Direct phone calls to our dedicated office numbers: +251978224422 / 251111544343 or +251978224422
Visiting our physical centers
Via our website (www.tenachin.org) and social media platforms

Yes! Tenachin provides 24/7 access to doctors and specialists. Whether it's midnight chest pain or early morning fever, we’re here to help—any time, any day.

For video or app consultations, yes. But for basic services like SMS or voice consultations, you can use regular phone signals—perfect even for low-connectivity areas.

Absolutely. After your consultation, our doctors can send you an e-prescription, lab request, or referral directly to your phone or preferred pharmacy/lab.

Yes. Tenachin uses secure platforms to protect your medical information. Your privacy and confidentiality are fully respected and protected.

Our team includes renowned specialists, subspecialists, and general practitioners from across Ethiopia and beyond—experienced, licensed, and compassionate.

Yes. We provide tele-emergency and ICU support, especially for remote areas and clinics. We can guide care, stabilize patients, and assist healthcare teams during critical situations.

We offer affordable and transparent pricing, with different packages based on service type. Some services (e.g., health education, community support) are even free or discounted.

Yes! Tenachin is built for ongoing relationships. We provide follow-ups, chronic disease tracking, and reminders to ensure you're always supported.

Yes. We partner with companies, NGOs, schools, and clinics to provide workforce health services, mobile health, and on-demand specialist care for staff and clients.

24/7 Access to top-level doctors & specialists
Multilingual Support – English, Amharic & more
Comprehensive services: one platform for all health needs
Short code, SMS, App & Call options for all regions
Designed for Ethiopia & beyond: works in cities & remote areas
Strong doctor network across Ethiopia and Africa
Digital prescriptions, referrals, labs & follow-up care
Health equity focus: serving low-income, rural, & vulnerable groups
Connected to physical offices for hybrid (online + face-to-face) care

You can get care easily in 4 simple ways:
📲 Download the App – Android / iOS (Search “Tenachin Telehealth”)
📞 Call Us Directly – Talk to our nurse or doctor on duty
💬 Send SMS via our short code number (Coming soon)
🌐 Visit our Office – We have walk-in support for those who need in-person assistance.

Go to Google Play Store or Apple App Store
Search for “Tenachin Telehealth”
Tap Download / Install
Open the app and follow the steps to sign up or log in
You can now book a doctor, chat, or consult live
📌 Need help? Our team is available 24/7 to walk you through!

For video consultations: Yes, you need basic mobile data or Wi-Fi
For SMS or voice call services: No smartphone or internet is needed
We are designed to work for everyone, from urban cities to rural towns

Yes! Tenachin offers family care plans. We serve children, pregnant women, elderly parents, chronic patients, and more—just one platform for your entire household.

Tenachin is not one-time care. We offer:
📅 Follow-up scheduling
💊 Refill and monitoring for chronic conditions
📈 Progress tracking
🔔 Appointment reminders via app, call or SMS

Yes. We offer:
💸 Affordable doctors consultations starting at low rates
📦 Monthly or yearly subscription packages
👥 Special discounts for schools, NGOs, and businesses
🆓 Free health education content and community screenings

Absolutely. We use secure technology and follow international privacy standards. Your data is private, confidential, and never shared without your permission.

Our doctors are licensed, experienced, and verified. They include:

Yes! Tenachin offers B2B services for:
🌐 Employee health & wellness
🏫 School & university health access
Clinics & hospitals needing remote specialists
🧪 Lab, pharmacy, and ambulance integration

Yes. We collaborate with public health programs, NGOs, and international partners for community outreach, health education, and specialist support in underserved areas.

Our Renowned Clinical Team

Our team delivers comprehensive care—from critical and chronic conditions to preventive health and mental wellness—combining specialists, general practitioners, nutritionists, pharmacists, and counselors for holistic, patient-centered healthcare at all levels.

Super-Specialists / Subspecialists
Specialists
General Practitioners (GPs)
Public Health Experts
Pharmacists
Allied Health Experts
Clinical Pharmacists
ePrescription Coordinators

Nutritionists & Dietitians

Lifestyle Medicine Coaches
Maternal & Child Nutrition Experts
Marriage & Family Counselors
Mental Health Counselors
Addiction & Trauma Therapists

Partner With Us – Let’s Build the Future of Care

We collaborate with governments, NGOs, academic institutions, and tech innovators to build scalable, digitally-enabled health systems.

Service Integration

Seamless digital health integration with existing systems.

Training & Capacity Building

Upskilling health workers and digital teams for impact.

Research & Data Collaboration

Joint studies, data sharing, and evidence-based innovation.

Technology Development

Co-create digital tools and platforms for health solutions.

Public Health Campaigns

Collaborative outreach for vaccination, nutrition, and more.

Health Workforce Strengthening

Support and empower frontline health professionals.

Community Engagement & Inclusion

Ensure diverse voices and needs shape health solutions.

System Strengthening & Policy Support

Advise and assist on digital health policy and system design.

Contact

Contact Us

Phone

+251978224422/+251111544343

Website

tenachin.org

Office

Addis Ababa, 6 kilo, international leadership institute building, office 511